Privacy Policy

Last updated: June 2026

Voca Comms (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

1. What data we collect

We may collect the following types of personal data:

  • Identity data — your name, job title, and company name.
  • Contact data — your email address, phone number, and postal address.
  • Technical data — IP address, browser type, device information, and how you interact with our website.
  • Contract data — documents you upload for contract scanning and analysis.
  • Communication data — records of emails, calls, and messages you send us.

2. How we use your data

We use your personal data for the following purposes:

  • To respond to enquiries and provide quotes for our services.
  • To deliver and manage the services you have requested.
  • To analyse supplier contracts you upload via our Contract Scanner tool.
  • To improve our website, services, and customer experience.
  • To comply with legal and regulatory obligations.
  • To send relevant communications about your account or services (with your consent where required).

3. Legal basis for processing

We process your personal data under the following lawful bases as defined by the UK GDPR: Consent (where you have given it), Contractual necessity (to fulfil our service obligations), and Legitimate interests (to improve our services and maintain security).

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We use the following types of cookies:

  • Essential cookies — required for the website to function properly.
  • Analytics cookies — help us understand how visitors interact with our site so we can improve it.
  • Preference cookies — remember your settings and preferences.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5. Data sharing and storage

We do not sell your personal data to third parties. We may share data with trusted service providers who help us deliver our services (e.g., hosting providers, email services), under strict contractual agreements that comply with UK GDPR.

Your data is stored securely within the UK and European Economic Area. Where data is transferred outside these regions, we ensure appropriate safeguards are in place.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymised.

7. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you.
  • Right to rectification — correct any inaccurate or incomplete data.
  • Right to erasure — request deletion of your data, subject to legal obligations.
  • Right to restrict processing — limit how we use your data.
  • Right to data portability — request transfer of your data to another provider.
  • Right to object — object to processing based on legitimate interests.

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

8. Contact

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Voca Comms

Email: hello@vocacomms.co.uk

Serving businesses UK-wide